From Italy to the world.

Original spare parts and production continuity for the ceramic industry.

Inter Ser is the sourcing partner for original spare parts, optimization and service for ceramic production lines. Decoding, sourcing and delivery with full responsibility.

Original Parts Global Performance

Original spare parts as the foundation. A method to decide. Upgrades only when they make sense.

Three pillars. One goal: production continuity.

We don't replace the manufacturer/OEM: we complete the operational management.

See how we work

Original Parts: find and request original spare parts.

Code decoding, technical catalogue and fast request: a clear path, with no unnecessary steps.

Code decoding

We reconstruct the component's identity even from incomplete codes or rough manual descriptions.

Decode a code

Technical catalogue

Browse the dedicated parts pages. Over 170,000 items in our database: if you don't find what you need, send us a request.

Go to products

Fast request

Send component codes and photos via WhatsApp. We reply within 48h with availability.

Contact us on WhatsApp
The Inter Ser Method

Global Performance: diagnosis before prescription.

Our interventions

  1. Preparation

    Data collection over 12-24 months and plant context.

  2. Observation

    On-site verification and discussion with the team.

  3. Objectification

    Top issues, frequencies, risk, criticalities.

  4. Prescription

    Roadmap, spare parts, procedures, selective upgrades.

Inter Ser technician analyzing the ceramic line diagram on the computer while preparing the diagnosis Inter Ser technician taking notes on-site along the ceramic production line Inter Ser technician examining a tile to objectify production defects and criticalities Inter Ser crate with spare parts ready for shipping in the warehouse, prescription phase
Results you can see, shared KPIs, more visibility per process.

Measurable benefits, when data is available.

The test subset on three suppliers indicates an overall reduction in multi-brand procurement, fewer identification errors, faster continuity with objective timing and downtime, and greater process stability thanks to prioritized interventions. Published KPIs are agreed and documented, avoiding unverifiable promises.

Talk to a technician
Analysis of line data and KPIs in the Inter Ser technical office
Global presence

60+ countries served across every continent.

Algeria Egypt Morocco Nigeria Rwanda South Africa Sudan Tunisia Saudi Arabia Bahrain Bangladesh South Korea United Arab Emirates Philippines Japan India Indonesia Iran Kazakhstan Kuwait Lebanon Malaysia Oman Syria Sri Lanka Thailand Türkiye Turkmenistan Uzbekistan Vietnam Argentina Bolivia Brazil Chile Colombia Costa Rica Ecuador Guatemala Mexico Nicaragua Peru United States Uruguay Venezuela Austria Bulgaria Croatia Dagestan Estonia France Germany United Kingdom Italy Malta Netherlands Poland Portugal Czech Republic Romania Serbia Slovakia Slovenia Spain Ukraine Hungary
See the full list of countries

The trust of industry leaders

Partner to 24 of the 25 largest ceramic producers in the world.

  • Mohawk
  • Lamosa
  • SCG
  • RAK
  • Carmelo Fior
  • Arwana
  • Cersanit
  • Saudi
  • Dynasty
  • Ceramic Industries SA
  • Interceramic
  • Celima
  • Vigliacera
  • DBL
  • Elizabeth
  • Corona
  • Lecico
  • Villeroy
  • Portobello
  • Macktiles Lanka
  • Super Cerame
  • AL Anwar
  • CDK

30 years working in the industry

Do you have an urgent need or want to prevent the next downtime?

Send request