Leading Sassuolo manufacturer case
Original Parts. Global Performance.
Global Performance. From diagnosis to solution.
We don't sell interventions: first we understand whether they're needed, based on real data from your line. Validated equipment, results measured in the field.
The pillar
A method, not a catalogue.
Global Performance is the method Inter Ser uses to optimize ceramic production lines. It starts from diagnosis based on real plant data: spare-part history, downtime, consumption. It proposes solutions only when the numbers justify them. The equipment is developed with selected mechanical partners from the Sassuolo district and tested in Italy before shipping. Every intervention ends with results measured in the field, documented in our case studies.
The method
Four phases. A single technical point of contact.
The production continuity of a ceramic line does not depend solely on the availability of the single component, but on the ability to understand the overall operation of the plant, its recurring criticalities and the operating conditions in which it works. The Inter Ser Method stems from this awareness.
The experience gained on ceramic lines in numerous international markets allows us to recognize technical dynamics, recurrences and issues that often reappear in different production contexts. Each plant keeps its own specificity, but many criticalities follow common logics, which can be read and interpreted only through deep knowledge of the sector.
Original spare parts, equipment, technical add-ons and tailor-made solutions thus become part of an integrated approach, built to reduce complexity, contain the risk of production downtime and support the customer's industrial performance over time.
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Preparation.
Analysis of historical spare-part and order data (12–24 months). Preliminary pattern identification.
Output Preliminary Data Analysis
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Observation.
On-site technical visit to the line. Interviews with maintenance and production.
Output Diagnostic Checklist
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Objectification.
Quantification of failure frequencies. Calculation of the impact on costs and time.
Output Impact/Cost Matrix
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Prescription.
Technical report and prioritized intervention roadmap, with concrete solutions.
Output Roadmap & Report
The method in action: +36% production capacity with line KPIs
Equipment & Upgrade
Validated solutions, never off the shelf.
Each piece of equipment is born as the answer to a diagnosed problem, not as an off-the-shelf product. For each one: a real case, verified numbers, documented ROI.
Sassuolo ceramic case
G.O.D. system with L.I.M.E.S.: glazing-line automation and cost reduction
Ceramic manufacturer case
Process Optimization: +36% production capacity with line KPIs
RAK Ceramics UAE case study
MACISTE: the airless pump that redefined the ceramic glazing standard
Jaquar Group India case study
Virto-Cuccolini: high-efficiency screening for sanitaryware
Why us
Data before opinions.
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Diagnosis before the quote
No proposal without measurable analysis of the line.
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A single technical point of contact
From diagnosis to after-sales, with no handovers.
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Testing in Italy
Every machine tested before shipping, start-up with no surprises.
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District partners
Developed with selected mechanical companies from Sassuolo (I-TECH, FIMO).
Frequently asked questions
Frequently asked questions.
What is the Global Performance method?
It is the 4-phase diagnostic path with which Inter Ser analyzes a ceramic line on real data (spare-part history, downtime, consumption) and prescribes interventions only when the numbers justify them.
Do I have to buy a machine to get a diagnosis?
No. The diagnosis is the starting point: if the data does not justify an intervention, we say so. Solutions come only as the outcome of the analysis.
How do you measure results?
With KPIs defined before the intervention and verified in the field after start-up: every published case reports the before/after values measured with the customer.
Rely on us to prevent the next stop